Shipping policy

Shipping Policy

Last updated: 20 October 2026

UK delivery

We charge a flat rate of £4.99 per order for UK delivery.

Dispatch times

Orders placed on a working day are dispatched the same day. Orders placed at weekends or on bank holidays are dispatched on the next working day.

Tracking

When your order ships, we email you a confirmation with tracking details where available.

Where we deliver

We currently deliver to UK addresses only.

Lost or damaged parcels

If your parcel has not arrived within 7 working days of dispatch, or arrives damaged, email imusamasheikh@gmail.com with your order number and we will look into it.

Address accuracy

Please check your delivery address carefully at checkout. We are not responsible for orders sent to an incorrect address that you entered.